The fastest way to request a refund is through this form: https://tell.textcortex.com/request-refund
Processing refunds may take up to 30 business days.
Am I eligible for a refund?
To be eligible for a refund, please make sure that:
- You have one of the eligible plans mentioned in the Refund policy.
- You have proof of purchase or invoice (e.g. order number, receipt etc.)
- The 5-day duration is not over yet
We also appreciate knowing why you are looking to get a refund: this helps us improve both our tool and services to make your experience with TextCortex as comfortable as possible.