We offer a 5-day money back guarantee on all of our premium plans.

If you are not satisfied with your purchase, simply contact us within 5 days of your purchase with the receipt of your payment and we will process your request to issue a full refund. 

The Help Center Widget

The fastest way to find a solution to any issue you might be having is using our help center widget.

Head over to the TextCortex website, open the "Education" section found in the top bar and click on "Help Center" to get started.


You are now in our Help Center! To open the widget, simply click on the small chat bubble you will find in the bottom right corner of your screen.


Now you can either search for useful articles to tackle issues or questions related to your refund procedure. If you are unable to find what you are looking for, simply send us an email.

Am I Eligible for a Refund?

Please keep in mind that we are not obligated to issue a refund: we are only offering a 5-day money back guarantee as part of our commitment to be a conscientious business.

To be eligible for a refund, please make sure that:

  • You have proof of purchase or invoice (e.g. order number, receipt etc.)
  • The 5-Day duration is not over yet
  • We also appreciate knowing why you are looking to get a refund: this helps us improve both our tool and services to make your experience with TextCortex as comfortable as possible.


Thank you for considering TextCortex to be your personal AI companion!