Leverage the power of AI personalization
You can personalize your AI copilot using your unique knowledge and style to meet your custom requirements.
Increased productivity, efficiency and effectiveness
The features our platform offers are designed to enhance your productivity by reducing the need for you to expend energy on repetitive and time-intensive tasks.
One of the tasks that could fall under this category is finding small details among hundreds of files, documents, technical documentations, annual/quarterly reports and so on. Zeno will be able to retrieve that information after your instructions and guidance.
No more feeling overwhelmed by tons of platforms, documents and information!
Range of solutions for individuals and teams
We offer way more than just knowledge collaboration and management.
In fact, we provide a full-fledged writing assistant and rewriting/translating tools with the following capabilities:
- Brainstorming ideas and creating on-brand content drafts from scratch.
- Rewriting in different modes (tone change, expanding, summarizing etc.)
- Translating in 25+ languages.
- Rewriting and translating uploaded PDF documents.
- Grammar & spelling fix in 25+ languages.
- Email writing: we are natively integrated with popular email clients such as Outlook, Gmail and popular helpdesk softwares (Zendesk, Freshdesk...)
Find support resolutions with problems in scripts and fast track a resolution
If you have clear guidelines and scripts uploaded to your knowledge base, you will be able to fast-track a resolution by inquiring about the specific problem.
More secure than ever
TextCortex is committed to maintaining rigorous trust and security protocols, ensuring all user data is securely managed within European servers.
For our enterprise services, we maintain a strict no-data-collection policy. This means that no data shared with us through your enterprise services is collected or stored. Furthermore, we do not use any enterprise data to train our AI models: this includes all data generated during the use of our services, from content creation to any form of communication.
We ensure that your data remains strictly within your control, providing a secure environment for you to leverage our AI systems without any concerns about data usage.
For a comprehensive overview of our security assurances, we invite you to visit our Trust & Security page.
What about limitations?
While it comes with many advantages, AI also has some limitations that users should be aware of.
Dependence on data quality
AI algorithms, particularly machine learning models, are only as good as the data they are trained on and the instructions you give. Ambiguous instructions or incomplete data references can lead to inaccurate outcomes––which are often referred to as hallucinations.
Hallucinations
AI hallucinations are incorrect or misleading results that AI models generate. These errors can be caused by a variety of factors, including insufficient data, incorrect assumptions made by the AI model, ambiguous instructions or lack of provided references.
Dealing with numbers
By default, Large language models have limited performance when solving arithmetic reasoning tasks.
Unlike natural language understanding, math problems typically have a single correct answer, making the task of generating accurate solutions more challenging for LLMs. Therefore, when working with excel sheets, CSV files or tables with too many rows and columns, it’s important to define the scope for AI and provide the right references.
Limited understanding of the broader context
AI often struggles to comprehend the broader context of a situation but excels at analyzing specific data points and particular details. Still, it’s important to keep in mind that it may miss the subtle and complex interconnections that a human can quickly grasp.
Recognizing these limitations is a vital step in responsibly deploying AI technology. It underscores the need for a human element—people who can ask the right questions, interpret the data responsibly and guide AI’s applications ethically and effectively.